tag:blogger.com,1999:blog-8627322010786735293.post3868613019876327723..comments2023-10-01T09:35:35.894+02:00Comments on Antipodes: My boomerangs keep coming backWilliam Skyvingtonhttp://www.blogger.com/profile/10052367756561555096noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-8627322010786735293.post-6703301816774152392011-02-15T08:55:14.473+01:002011-02-15T08:55:14.473+01:00Hi,
I work for a major French website, we have a ...Hi,<br /><br />I work for a major French website, we have a mailing list of 600k users, and we also have this issue with Trend Micro spam service. I have contacted them many times, but I always got the same email back:<br /><br />----------------------<br />This xxx.xxx.xxx.xxx is listed because we have seen recent spam activity from it. We cannot remove the IP until these spam issues are resolved. Please investigate your network for spamming activity and then fix the issues. When you have done this, contact us again and provide the following information: <br /><br />1. What caused the problem that allowed spam to come from this machine/server.<br />2. What did you do to fix the problem.<br />3. What are you doing to prevent it from happening again.<br /><br />We need this information to make sure that the problem has been resolved prior to removing the IP.<br />----------------------<br /><br />I will let you know if I find a way to solve this ridiculous issue.Greg Huethttps://www.blogger.com/profile/07000294836634489659noreply@blogger.comtag:blogger.com,1999:blog-8627322010786735293.post-27395448149720085912010-08-30T22:42:46.265+02:002010-08-30T22:42:46.265+02:00Corina: An Aussie server "blackholed" me...Corina: An Aussie server "blackholed" me for the first time back in 2006, when my French ISP was <i><b>Wanadoo</b></i>. This stigma continued in 2007 (according to the woman at Trend Micro), when I had moved to <i><b>Free</b></i>. And today, using <i><b>Orange</b></i>, I'm still being "blackholed" from time to time.<br /><br />Normally, I don't use my <i><b>Google</b></i> gmail account to contact Australia, so I don't know whether or not it could be affected by this stupid affair, but I don't think so. The three basic ingredients for "blackholing" are (1) a dumb Aussie ISP, (2) a slick Japanese firm, hired by the dumb Aussie ISP with the responsibility of filtering out spam, and (3) an innocent email-sender in an exotic land such as France who dares to attach a couple of photos to a personal email intended for his relatives in Australia. I don't think the slick Japanese firm would be idiotic enough to dare to accuse <i><b>Google</b></i> of sending out spam. They can only accuse <i><b>Wanadoo</b></i>, <i><b>Free</b></i> and <i><b>Orange</b></i> because they imagine that the folk who hired them (management of the dumb Aussie ISP) have never heard of these French ISPs.<br /><br />Obviously, the Japanese firm has everything to gain (in dollars, that is) if they tell the dumb Aussie ISP that they've blocked all emails from a nasty French spammer named William. Meanwhile, as I pointed out yesterday, the Japanese firm asks me to provide proof that I've ceased sending out spam to Australia.<br /><br />This ridiculous problem can only be solved if Australians were to admit that the problem exists... and, up until now, nobody seems to be doing that. They seem to prefer to adopt a "business-as-usual" approach based upon the vague idea that, if the Japanese say that William is a spammer, then maybe he <i><b>is</b></i>...William Skyvingtonhttps://www.blogger.com/profile/10052367756561555096noreply@blogger.comtag:blogger.com,1999:blog-8627322010786735293.post-83397586311919537832010-08-30T20:05:07.367+02:002010-08-30T20:05:07.367+02:00Very interesting article, William. Does this rejec...Very interesting article, William. Does this rejection concern only the e-mails you send from your Orange account or are your Gmail accounts also blacklisted?cmhttps://www.blogger.com/profile/13628012646010636255noreply@blogger.comtag:blogger.com,1999:blog-8627322010786735293.post-27115776412088866742010-08-29T02:00:14.927+02:002010-08-29T02:00:14.927+02:00Bruce: Let's understand clearly what is happen...Bruce: Let's understand clearly what is happening.<br /><br />— First, any refusal-to-deliver messages I receive have been sent to me, not by the Australian ISPs in question, but by my own French ISP, Orange.<br /><br />— Second, it's not exactly the Australian ISP that refuses to deliver my email, but rather the firm they employ to combat spam. In the case of my "blackholed" email to Ron, at Optus (a Singapore company), the actual RBL order came from a firm named Trend Micro, based in Tokyo.<br /><br />Using Google, you can obtain a lot of information about the RBL phenomenon in general, and about Trend Micro in particular. Personally, I've never been tempted to look more deeply into this subject, so I don't have any idea concerning the exact reasons why Trend Micro has chosen to blacklist my perfectly banal IP address. This time, I've decided exceptionally to attempt to obtain answers from Trend Micro, so I sent them the following complaint:<br /><br /><i>It is absolutely outrageous that an ordinary French customer of France's state-owned telecom operator Orange should be blacklisted when sending emails to Australia. I have contacted the Australian media to inform them of this absurdity... which is no doubt costing Australia a fortune in tourism losses because of "blackholed" requests from potential French customers.</i><br /><br />Before anything can be done, Australians would first need to become concerned about the blatant fact that countless incoming French emails are being dragged into "blackholes" by firms such as Trend Micro. Once they're concerned by this news, if not horrified, Australian customers (for example, in the tourist business) would need to ask their ISPs to inform them if and why incoming emails are in fact disappearing into oblivion in this way.<br /><br />It goes without saying that a typical French customer of Orange, finding that his email to Australia has bounced in this way, would normally have little or no idea of what has happened. Meanwhile, tons of requests from potential French visitors to Australia are surely disappearing because of this absurdity.William Skyvingtonhttps://www.blogger.com/profile/10052367756561555096noreply@blogger.comtag:blogger.com,1999:blog-8627322010786735293.post-77239655791906698872010-08-29T01:15:38.830+02:002010-08-29T01:15:38.830+02:00William,
I can certainly understand your plight in...William,<br />I can certainly understand your plight in cases where you send emails which are rejected by ISP's in Australia. However, it would perhaps be more concerning in cases where you sent emails, assuming they had been received by the intended recipient, but had not been so received as a result of having been blocked by the intended recipient's ISP. Although I cannot offer any explanations as to why BigPond should see cause to reject some of your emails, at least the rejection notice serves to advise the status of your email and you can them take whatever action you deem asppropraite to reach your contact. On a positive note, I am pleased to confirm that your email to former Graftonians on 'Back to the movies' was received by me via my ISP, BigPond on August 26. Thank you for this information. Cheers BruceBrucenoreply@blogger.com