Wednesday, April 4, 2007

Successful switch to Free

A few weeks ago, I was uncertain about the best timing for my switch of ISPs [Internet service providers] from Orange to Free. Friends had warned me that I might run into unexpected problems, and I was worried that technical hitches or delays might leave me with no broadband Internet access at all for several days or even weeks.

In reality, everything has worked out perfectly. I've been using my new e-mail address,, for the last week, and my Internet-based telephone is fully operational.

Today, a woman at Orange phoned me to say that they had received my registered letter stating that I wished to terminate my association with them. She asked me to tell her the reasons behind my decision. There were several reasons, including the fact that Free is less expensive than Orange, and that Free enables me to phone Australia. She couldn't really put up a case against such arguments, so she simply asked me the date at which I wished to cut my ties with Orange. I said today, and she replied OK. So, my old e-mail address,, is no longer operational.

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